Privacy Policy

Welcome to TeamGaga, (hereinafter referred to as "we") respect and protect the privacy of users (hereinafter referred to as "you").

This Privacy Policy explains how we collect, use, store, protect and share your personal information through our services. The key points of this Privacy Policy are summarized below for your quick browsing. Please read this policy carefully and completely.

Privacy protection is our main focus . Our mission is to create online spaces for people to communicate and entertain each other. Respecting and protecting user privacy is a key component of this mission.

We will not sell your personal information. We will not sell your personal information to third parties for profit.

We only collect necessary information. You only need to provide us with information necessary for account creation, service provision and maintenance, user commitment fulfillment, and compliance with legal requirements. The provision of other information is not mandatory and you can choose it yourself.

Safety is our top priority. We have a dedicated Trust and Safety team that works tirelessly to keep our community safe. We also use specific information to identify violations of community rules and prevent harmful content from spreading through our services.

Privacy control is in your hands. At TeamGaga , your privacy control is in your own hands.

Preface

TeamGaga is the perfect place to chat, hang out and have fun with friends online.

We created TeamGaga with the intention of providing the best space for people to communicate, play and entertain online. Whether it's a club, a game group, or a group of friends who want to spend time together, you can easily connect and enjoy fun together in TeamGaga .

The term "Services" in this policy is as defined in the User Manual . Services include the TeamGaga APP, which enables the use of TeamGaga whenever the device is connected to the Internet.

We have explained in the user manual that users can add content to the community in various ways, including private messages, small and large communities, etc. The content you share in a larger space may be accessed by many people, including strangers you don't know. Please note that such permissions (such as community size) can be set by the community owner or administrator themselves and may change over time.

We may also use content posted in larger spaces to develop, improve, and drive our services, including chat-related features, harmful content identification security features, etc., and help enforce "User Manual" and "Community Rules" . These regulations and rules can improve TeamGaga User Experience is very important to us. Although we cannot control the sharing location of invitation links or interfere with the permissions of specific communities, we will always try our best to explain the type of space you are in. You can limit the use of content for the purposes described in the section "How to Control Your Privacy" below. When using our services, please consider these factors comprehensively and choose the most suitable space, functions, and settings based on your content.

Text

First, the information we collect

When you use TeamGaga , we collect certain information, including information you voluntarily provide to us, information we collect automatically, and information from other sources.

1. Information you provide to us

(1) Account information.

When creating a TeamGaga account, we will collect your nickname, avatar (personal photo), you can choose your username and password, and provide contact information such as email address and/or phone number. We collect this information to help you complete TeamGaga registration, create your username and password, and protect your TeamGaga account security. In some cases, you will also need to provide additional information to verify your age. In addition, you can choose to add your name or nickname.

(2) The content you create.

This includes any content you upload to the community, information including images, text, video or voice messages, which you need to provide permissions for photo albums, cameras and microphones to take pictures and other communication interactions. The above information is sensitive information, and refusing to provide such information will prevent you from using the above functions. However, your normal use of other TeamGaga functions will not be affected. such as text messages, voice messages, customized sticker symbols, or other content created using the functions we have developed. You can also upload or share files through the community. In addition, the content you create also includes personal profile information, as well as information you provide when creating the community. We usually do not store video, voice calls or voice channel file content. If this operation changes (for example, to facilitate content management), we will inform you in advance.

(3) Information generated by your operations.

We will collect information about your TeamGaga usage, as well as information about your services at community events. For example, friends you add, users who interact with you, bots, communities or other communities you join and participate in, your identity group in the community, content management decisions you make, and you can control the scope of our collection, use, and display of such information. To learn about control methods, see below "How to Control Your Privacy" section.

(4) Information from optional features.

To use specific features, you may need to provide additional information or grant us access to such information. This also covers third-party integrations that you voluntarily enable, as well as data that you authorize such third-party services to share with us.

(5) Other information you provide to us directly.

While using TeamGaga , you can choose to submit additional information. For example, you can participate in surveys, provide feedback on the service, or submit information to our TeamGaga support team.

2. Information we collect automatically

We also automatically collect information when you use TeamGaga , including:

- Information about your device. We collect information about the device you use to access the Services. Such information may include IP address, operating system, browser information, device settings (microphone and/or camera), etc.

- Information about your app or website usage. We collect logs and activity information about how and when you use the Services, such as the pages, communities and channels you visit, the features you use, and interactions with interfaces or embedded content.

- Other information we automatically collect . If you perform certain actions on other websites, we may receive information about you. Assuming we place TeamGaga ads on third-party platforms, and you click on the ad, we will know which ad you saw on which platform. Similarly, if you click on a referral link, we may also receive specific information, such as which website you came from.

We use cookies and similar technologies .

Cookies and similar technologies such as Unique Device Identifiers are a common type of technology used on the Internet. When you use TeamGaga and related services, we may send one or more cookies or anonymous identifiers to your device in a related technology to collect and identify your information during your visit or use of this product. We promise that we will not use cookies for any purpose other than those mentioned here. We use cookies and similar technologies mainly to achieve the following functions or services:

(1) To ensure the safe and efficient operation of our products and services, we may set cookies or anonymous identifiers for authentication and security, to confirm whether you have logged in to the service in a secure manner, or whether you have been subject to theft, fraud or other illegal activities. This technology can also help us improve service efficiency and promote login and response speed.

This technology can be used to help you reduce the repetitive process of filling in personal information and entering search content (for example, recording searches).

Recommend, display, and push content or users that you may be interested in.

We may use such technologies to understand your preferences and usage habits, conduct Data Analysis to improve products and services, recommend information or features that users may be interested in, and optimize your choices.

B. We may use cookies to record TeamGaga dynamic information and browsing activities in the community channel in order to recommend information to you, investigate related exceptions such as failures and delays, and explore better service models.

(4) Elimination of Cookies

Most browsers provide users with the function of eliminating browser cache, so you may eliminate the corresponding data in the browser settings. If you eliminate the data, you may not be able to use our cookie-based services or functions.

3. Information we receive from other sources

We may also receive information about you from other sources (such as other users and third parties) and combine it with other information we have about you. For example, if you interact with our social media account on another platform, we may receive specific information about you, such as your username on that platform.

How we use your information

We guarantee that the use of information must be based on legality, legitimacy, necessity, and clarity. You understand and agree that after collecting your information, we will anonymize the data through technical means, which will not prove your identity. TeamGaga will process your personal information for various purposes described in this Privacy Policy and in accordance with various legal bases. The information we collect includes: account information , content you create , information generated by your actions , information from optional features , other information you provide to us directly , information about your device , information about your application or website usage , other information we automatically collect , and information we receive from other sources . The reasons for collection and legal basis are described below. For each reason for collection, we describe the reasons for processing the information and how we process your information for the corresponding purpose.

1. Fulfill the contract we have entered into with you

- To provide you with services. We will use your information to provide TeamGaga services. For example, in video on the phone, we will process your images and audio to achieve video call function; in message chat, we will collect and store the messages you send and display them in the way you specify. In addition, we will use the information you provide to create and manage an account for you.

- Fulfill our commitment to the TeamGaga community. We always make every effort to make TeamGaga a safe, positive and inclusive space. To achieve this goal, we need to use your information, monitor violations of our "User Manual", "Community Code" and other policies , and take action against violating users and content. These include responding to user reports, transcribing content when conducting investigations, detecting fraud and malicious software, proactively scanning attachments and other content for illegal or harmful activities. To monitor, classify and deal with violating behavior and content more quickly. Such specific information includes reported content, violations of the User Manual , and other content widely available in the service, such as public circle dynamics, usernames, avatars, user profiles, community names, community icons, etc.

- Get in touch with you . We will use your personal information to contact you about account-related issues, such as account verification. In addition, we will use your information to contact you when there are important product or policy changes, and when we need to send you information about the services you need.

- Provide Client Server. We will use your information to respond to your questions about our products and services, and to investigate faults, errors, and other issues.

2. For our legitimate business interests

- Protect our services. We will use your information to protect the security of our services, prevent abuse, and take action against non-compliant users in accordance with policies such as the User Manual.

- Improve our services. We will use your information to understand how users interact with the service, find features or products that users may be interested in, and develop features that can improve TeamGaga security and user experience, or understand and improve our services in other ways. Such information includes how you use the community, the structure of the community, etc. We will also use publicly available specific content to better understand the topics involved in the community, the most noteworthy content in the community, and other issues. You can also limit our use of your personal information for such purposes.

- Promote our services on TeamGaga and other platforms. We also pay to promote TeamGaga on other platforms. For this purpose, we use specific information for advertising purposes to monitor the effectiveness of product promotion and improve advertising and marketing performance in the future.

- Get in touch with you. We may use your information to send you notifications, ask for service feedback, or inform you of tests that may interest you when new products/features are launched that you may like. You can choose to opt out and no longer receive such marketing communications. If required by local laws and regulations, we will request your permission before sending such communications.

3. Fulfill legal obligations

We will retain and use your information when necessary to respond to possible legal claims and meet compliance, regulatory, and audit requirements. For example, we will retain your information if required by law, court order, or regulatory agency order. In addition, if you exercise any legal rights to access, modify, or delete personal information, we may require you to provide additional information to verify your identity.

4. Collection and use authorized by you

With your permission, we may also collect and use your personal information as required by law, such as to send you marketing communications. You can revoke your permission at any time (mainly directly through our services). However, please note that after revoking your permission, you may not be able to access any services or features that require the collection or use of personal information.

5. Protect the vital interests of others

If we determine that someone's life is in danger, we may collect or share personal data. For example, we may use data to call for emergency medical attention.

III. How do we disclose your information?

We guarantee that shared information must be based on legality, legitimacy, necessity, and clarity. You understand and agree that after collecting your information, we will anonymize the data through technical means, which will not prove your identity. In this case, we may use such de-identified information.

We will not share your personal information with any third party without your consent, except in the following circumstances:

We may share your information with our related companies, business partners, and other third parties to achieve the purpose of this policy and the core functions you need or to provide the services you need.

We may share your information with our related companies, business partners, and other third parties to help us better understand you and provide more relevant and better services.

(3) We need or are allowed to share your information to fulfill our obligations under this policy or other agreements with you and exercise our rights;

We may share aggregated information or de-identified information with third parties such as companies or partners who entrust us to promote products or services through technical means with coverage and effectiveness. These technical means will not prove your identity.

We may cooperate with other companies and organizations within the scope permitted by laws and regulations to comply with the law and protect the interests, property, or safety of our company, our affiliates, partners, you, other users, or the general public from harm.

(6) Provide assistance in handling disputes or controversies between you and others at your lawful request.

(7) Provide your information at the lawful request of your guardian;

(8) Share information according to the single service agreement signed with you (including online electronic agreements and corresponding platform rules) or other legal documents;

Based on laws and regulations, based on social and public interests.

1. Meet your requirements and instructions.

Adding content to a community means that you instruct us to allow specific groups of people/communities to access the content. Only people with specific space access permissions can access this information. The relevant permissions of the community are set by the community owner or administrator. The community owner or administrator can decide whether the community is open to everyone or requires an invitation link to join. Similar to community size, such permissions may change over time.

2. Comply with legal provisions.

If we believe that data disclosure is a legal requirement, including national security or law enforcement requirements, we will disclose data. Subject to permission and practical feasibility, we will notify you before such information is disclosed.

3. Respond to emergencies.

If we determine based on the principles of good faith and sincerity that information disclosure can prevent significant harm to others, then information disclosure may be carried out.

4. Implement policies and exercise rights.

To enforce the Service Agreement, Community Code or any other policy , or to protect our and others' rights, property and safety, we may disclose information when necessary.

5. Share with affiliated companies.

We may provide information to our affiliates , including parent companies, affiliates, subsidiaries and other companies jointly controlled and owned.

6. Asset sale, merger or transfer.

If TeamGaga is evaluating and/or participating in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change of ownership of TeamGaga/any TeamGaga assets, we may disclose information.

IV. How do we retain data?

1. We will store your personal information for such periods as are prescribed by applicable laws, regulations and departmental rules; where not expressly provided by law, regulations and departmental rules, the information shall be stored for such periods as are prescribed by industry standards. Until we determine that the information is no longer needed for the processing purposes for which we collected or retained it or for legal compliance purposes.

2. In the event of a cessation of operation, we will immediately stop collecting your personal information, send a notice or publish an announcement of cessation of operation, delete or anonymization of your personal information that we have.

V. How to protect your privacy

1. We appreciate your trust and will strive to take appropriate security measures to protect the information you provide or authorize based on Prior Art, in order to achieve a reasonable level of information security protection. We have established an information security protection department, initiated relevant internal control systems, established a sound data security management system, and set strict process requirements for data acquisition, use, and destruction to prevent your information from being illegally used, leaked, damaged, or lost. At the same time, we also strictly manage employees or outsourced personnel who may come into contact with your information through permission control, signing Non Disclosure Agreements, daily training and publicity, and operational monitoring.

(1) In terms of internal management system, we adopt a data classification and grading system according to the sensitivity and type of data, and restrict the permissions of user permissions, usage scenario permissions, usage authorization, and grading approval mechanisms based on the classification and grading results; we will delete your personal information stored beyond the deadline.

(2) In terms of technical security measures, we use non-encrypted reversible storage and isolated storage in the storage process, perform desensitization processing in the information presentation and download process, and transmit information through technical means such as dedicated line transmission, encrypted transmission, and media isolation transmission of keys and data to ensure the security of personal information.

2. We will make every effort to protect your information from being leaked, damaged or lost at any time, but you understand that due to the limitations of technical level and the uncontrollable factors such as existing malicious means, there is no absolutely safe and reliable transmission method or electronic storage means on the Internet. Although we have taken measures, your information is still easy to be illegally used, leaked, damaged or lost. Once any information security incident occurs, we will promptly notify you of the relevant situation by email, communication, announcement, phone call or push in accordance with the law and rules, including but not limited to the basic situation and possible impact of the security incident, the handling measures that have been or will be taken, the suggestions for you to prevent and reduce risks, and the remedial measures for you. At the same time, we will actively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

3. In terms of protecting your information, we will provide you with the above protection measures and kindly remind you:

(1) Before you are Retargeted to this service through a third-party prompt, please make a careful decision and protect your information properly.

When using TeamGaga services, please keep your username/account name, account number and corresponding password, as well as other passwords you set for special purposes (such as unlocking passwords, payment passwords) properly. We will identify your identity through your account and password and perform relevant operations according to your instructions. Once you disclose your account and password, you may lose information and suffer adverse legal consequences. If you suspect or discover that your account and password have been or will be leaked for any reason, you should contact us immediately. However, we are not responsible for any adverse consequences you may suffer until we understand and take action.

How to manage your personal information

We firmly believe that users should be able to customize the TeamGaga experience according to their preferences, including privacy settings. The requirements of local laws and regulations may vary, but we believe that users should have at least basic experience customization capabilities regardless of their country/region. Keep reading to learn how to control how we handle your information, how to delete/correct information, and how to request access to your information. Users in specific regions may enjoy specific rights in accordance with local laws and regulations. Please refer to the corresponding paragraphs below for details.

1. Pay attention to the TeamGaga space you join and participate in

You can choose the spaces you want to join and the information you want to add to our services. You can also choose what messages to send or post, who to interact with (such as one or more specific users, or possibly unlimited user groups), what information to add to your profile, whether to link third-party services to your TeamGaga account, and so on. Assuming you have joined the server through a public invitation link, the content you share in these spaces will be visible to everyone.

2. Customize your own TeamGaga settings

You can customize your own experience with various settings in TeamGaga. Some settings will affect specific functions, for example, clicking the gear icon next to the username will open the "User Settings" interface. Here, you can choose to show or hide the current activity through status.

You can also find other privacy-related settings in the user settings, such as filtering potentially influential content, who can add you as a friend, and so on. Restrictions on specific types of information processing can also be configured in the user settings.

(1) Limit our use of your data for service improvement purposes. We will use specific data to understand how users use the service, what features or products users may be interested in, or to help improve other aspects of our business. You can use specific settings to limit our collection of information for such purposes. If you disable these settings and refuse us to use your data for such purposes, we will stop collecting and using specific event and log information at your request.

(2) Restrict our ability to customize TeamGaga for you. You can control whether we can customize TeamGaga for you through settings , and specify our customization methods, such as providing you with relevant recommendations for content and functions in the application. If you disable these settings and refuse us to use your data for such purposes, we will stop collecting and using specific event and log information at your request.

3. Deactivate or delete your account

(1) You can log in to your account, check or manage your identity information and account info, or set basic functions, privacy and security at any time.

You can log in to your account and modify your account info at any time. However, you may not be able to modify the initial registration information provided during registration due to security and identity recognition considerations, or according to laws and regulations.

You can visit the "User Settings" menu to deactivate or delete your account. No new data processing will occur after the account is deactivated, but you can reactivate the account at any time to avoid interference and impact. After your account is cancelled, we will not collect, use, share, or disclose information related to your account, unless otherwise provided by law and rules.

(4) We will respond to your request for cancellation, correction, modification, and deletion of personal information (except for information that cannot be deleted due to laws and regulations or for security reasons) and account cancellation within 15 working days. If you encounter any obstacles or problems, you can send an email to support@TeamGaga.com

4. Manage your content and community

You can edit or delete specific information in the community.

- You can edit or delete any messages that have been sent; if you can still access the space where the content is posted after publishing, you can also edit or delete the published content.

- With the necessary permissions, you can edit or delete the TeamGaga community.

- With the necessary permissions, you can edit or delete channels in the TeamGaga community.

TeamGaga may retain content in accordance with other terms of this policy and the Data Retention Policy . In rare cases, we may retain certain information for the purpose of fulfilling legal obligations, even if you have deleted the information or account.

5. Access to your information

To view the personal information we have collected, you can go to the Personal Center "My" and find the "Privacy and Security" section to view your personal data.

VII. International data transmission

Our headquarters is located in Dubai, and the servers for data processing and storage are stored on Cloud as a Service. Depending on various factors, such as the location of users and service providers, we may also store data on servers and devices in other countries/regions. With such data transmission, we can provide services to you. Accessing/using our services or providing information to us in other ways represents your understanding that your personal information processing, transmission, and storage will occur in Dubai and other countries/regions. Countries/regions outside Dubai may apply different data protection standards, and/or you may not have the same rights as local laws.

If you have any questions about our compliance with the Data Privacy Framework Principles or would like to make a complaint, please contact us via support@TeamGaga.com . If we are unable to resolve your complaint, you can submit it to the UAE Cyber Security Commission, the Telecommunications and Digital Government Regulatory Authority (TDRA). Under certain conditions set out in the Data Privacy Framework Principles, you may also initiate binding arbitration to resolve your complaint.

Services provided by third parties

In order to ensure the implementation and safe and stable operation of our product-related functions, some services will be provided by third parties. We need to share your personal information with third parties when you use the corresponding functions, including through software tool development kits (SDKs) or other similar applications. When you use the services provided by such third parties in our products, you agree to their direct collection and processing of your personal information. We will strive to review the business access qualifications of such third parties and strive to require their legal compliance and security. In order to maximize the protection of your information security, we strongly recommend that you review the privacy terms of third-party service providers before using their services. In order to protect your legitimate rights and interests, if you find that the services provided by third-party service providers are risky, it is recommended that you immediately terminate the relevant operations and contact us in a timely manner. Currently, please refer to the situation of our products sharing personal information with third parties "List of Third-Party Information Sharing" , the access path within the product is "Me-About Us-List of Third-Party Information Sharing".

IX. Information on local privacy laws

Some local laws require services to provide information on how data is collected, used, and the legal basis for processing, such as the European Union's General Data Protection Regulation (GDPR), Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, LGPD), and the California Consumer Privacy Act (CCPA) in the US.

How to exercise your rights: As mentioned above " How to control your privacy " As described in the section, all TeamGaga users are able to control their own information, edit or delete information directly from personal accounts, and restrict our data processing. If you reside in a specific region (such as the European Union), then you may also have other rights listed below and can exercise state/territory specific information and rights under disclosure. You can exercise the following rights directly in the TeamGaga APP or by contacting us:

Right of access to personal data

The right to correct personal data errors

Right to erasure of personal data

Right to restrict the processing of personal data

Right to portability of personal data

The right to object to the processing of your personal data

The license is right to object. Withdrawal of the license does not affect the legality of the processing based on the license before withdrawal.

If you have questions about these rights or wish to exercise control over your personal information, please send an email to support@TeamGaga.com

How to Update this Privacy Policy

We will update this Privacy Policy from time to time. We will always indicate the date of the last update. If there are significant changes, we will provide more prominent notices as required by law, such as sending you an email or highlighting the changes in the service.

1. Without your affirmative consent, we will not reduce your rights under this effective policy. Any significant changes to this policy will be promptly notified to you through pop-up reminders, push notifications, email notifications, or announcements on the official website.

2. Please note that we will review and update this policy from time to time and publish such updates without notice to you. The updated content is effective from the date of publication. If you do not agree with the updated Privacy Policy, you have the right and should immediately stop using our products or services; if you continue to browse or use our products or services after this policy update, we have reason to believe and confirm that you have fully read, understood, and accepted the updated policy and its limitations.

How to contact us

If you have any questions, comments or suggestions about this Privacy Policy, or you have questions about how we handle personal information and any complaints or grievances, please send an email to support@TeamGaga.com , we will be happy to serve you.

Third-party liability disclaimer

Your trading counterparty, the operator of the third-party platform to which you are Retargeted through our website or APP, the provider of the third-party service you use, and the third party who receives your information from us may have their own privacy protection rules. We will make every commercially reasonable effort to require the above entities to take protective measures for your information. However, we cannot guarantee that these entities will accept our requirements, and we are not responsible for any actions and consequences of these entities. It is recommended that you exercise caution when Retargeting to third-party platforms or using third-party services to protect your legitimate rights and interests.